top of page



Yaletown Wellness is pleased to offer Direct Billing to selected insurance companies.   Once you provide us with your extended benefits insurance information, we can submit your treatment costs for direct reimbursement, saving you time, and reducing your out-of-pocket expenses. With direct billing, your insurance provider will provide the exact amount that your benefits plan will pay and any amounts remaining you are responsible for.

We offer this service at no extra charge. Please be aware that we cant guarantee direct billing at every appointment due to issues with the individual benefits plan, problems with the online submission web portal, or clinic logistic considerations.

We can direct bill the following insurance companies:

  • Alberta Blue Cross

  • Canada Life

  • Canadian Construction Workers Union

  • Chamber of Commerce Group

  • Claim Secure

  • Cowen

  • D.A. Townley

  • Desjardins

  • Equitable Life of Canada

  • First Canadian

  • GMS 49 / GMS 50

  • Group Health

  • Grop Source

  • Industrial Alliance (Except for Osteopathy)

  • Johnston Group

  • ManuLife

  • Maximum Benefit

  • Pacific Blue Cross

  • People Corporation

  • RWAM

  • Sun Life Financial

  • Union Benefits

At any time if your insurance company is not indicated above we will provide you with a receipt so you may claim directly through your provider's app, web submission, or mail-in options.

Your insurance company may ask us to ask clients to manually submit their invoices individually for reimbursement due to confidential coverages, if you don't know how to  submit your claim, you can see the tutorial videos on this page.

Extended health benefits vary from plan to plan.  Please check your benefits booklet or contact your insurance provider in order to be clear on the details of your coverage.  

*We are not a listed provider with Empire Life Insurance and we do not provide direct billing supplementary MSP.

*We don't offer direct billing for Osteopathy.


  • Does your insurance policy cover Acupuncture, Registered Massage Therapy, Osteopathy, Chiropractic, or Physiotherapy treatments?

  • Do you need a referral from a primary care doctor?

  • If yes, is your referral for a specific number of visits or a specific date limit?

  • Does your referral need to be reviewed by the insurance company first?

  • Is there a dollar limit per year?

  • Is there a limit to the number of visits allowed per year?

  • Does your insurance company cover your conditions?

The answers to these questions can often be found on your provider's client web portal or app. Or by contacting them with your plan information.


Some plans ask the patients to submit their own receipt to the portal, here we share some videos of a few insurance companies, where you can see step by step of how to submit your claim manually.


There are many types of injuries that a person may suffer after being involved in a vehicle accident.  If you have been involved in an accident and suffered a personal injury, you should seek out medical expertise and provide retain the right medical notes as needed to prove your claim.


Symptoms can be slow to show, but injuries can and do impact our lives every day that we live with them.

Whiplash Injury

Head & Brain Injury

Chronic Pain

Soft Tissue Injury

Spinal Cord Injury

Psychological & Emotional Injury

Our clinic’s data shows 88% success rate after treatment for wide range of conditions, physical injuries and phycological injuries and symptoms that often not recognized in the various diagnoses given to patients.

bottom of page